Privacy Policy
We value the trust you place in us. That's why
we insist upon the highest standards for secure transactions and customer
information privacy. Please read the following statement to learn about our
information gathering and dissemination practices.
Note:
Our privacy policy is subject to change at any
time without notice. To make sure you are aware of any changes, please review
this policy periodically.
By visiting this Website you agree to be bound
by the terms and conditions of this Privacy Policy. If you do not agree please
do not use or access our Website.
By mere use of the Website, you expressly
consent to our use and disclosure of personal information provided by you in
accordance with this Privacy Policy. This Privacy Policy is incorporated into
and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other
Information
When you use our Website, we collect and store
your personal information which is provided by you from time to time. Our
primary goal in doing so is to provide you a safe, efficient, smooth and
customized experience. This allows us to provide services and features that
most likely meet your needs, and to customize our Website to make your
experience safer and easier. More importantly, while doing so we collect
personal information from you that we consider necessary for achieving this
purpose.
In general, you can browse the Website without
telling us who you are or revealing any personal information about yourself.
Once you give us your personal information, you are not anonymous to us. Where
possible, we indicate which fields are required and which fields are optional.
You always have the option to not provide information by choosing not to use a
particular service or feature on the Website. We may automatically track
certain information about you based upon your behaviour on our Website. We use
this information to do internal research on our users' demographics, interests,
and behaviour to better understand, protect and serve our users. This
information is compiled and analysed on an aggregated basis. This information
may include the URL that you just came from (whether this URL is on our Website
or not), which URL you next go to (whether this URL is on our Website or not),
your computer browser information, and your IP address.
We use data collection devices such as
"cookies" on certain pages of the Website to help analyse our web
page flow, measure promotional effectiveness, and promote trust and safety.
"Cookies" are small files placed on your hard drive that assist us in
providing our services. We offer certain features that are only available
through the use of a "cookie". We also use cookies to allow you to
enter your password less frequently during a session. Cookies can also help us
provide information that is targeted to your interests. Most cookies are
"session cookies," meaning that they are automatically deleted from
your hard drive at the end of a session. You are always free to decline our
cookies if your browser permits, although in that case you may not be able to
use certain features on the Website and you may be required to re-enter your
password more frequently during a session.
Additionally, you may encounter
"cookies" or other similar devices on certain pages of the Website
that are placed by third parties. We do not control the use of cookies by third
parties.
If you choose to buy on the Website, we
collect information about your buying behaviour, preferences, and other such
information that you choose to provide.
If you transact with us, we collect some
additional information, such as a billing address, a credit / debit card number
and a credit / debit card expiration date and/ or other payment instrument
details and tracking information from cheques or money orders.
If you choose to post messages on our message
boards, chat rooms or other message areas or leave feedback or if you use voice
commands to shop on the Website, we will collect that information you provide
to us. We retain this information as necessary to resolve disputes, provide
customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such
as emails or letters, or if other users or third parties send us correspondence
about your activities or postings on the Website, we may collect such
information into a file specific to you.
We collect personally identifiable information
(email address, name, phone number, credit card / debit card / other payment
instrument details, etc.) from you when you set up a free account with us.
While you can browse some sections of our Website without being a registered
member, certain activities (such as placing an order) do require registration.
We do use your contact information to send you offers based on your previous
orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the
services you request. To the extent we use your personal information to market
to you, we will provide you the ability to opt-out of such uses. We use your
personal information to assist sellers in handling and fulfilling orders,
enhancing customer experience, resolve disputes; troubleshoot problems; help
promote a safe service; collect money; measure consumer interest in our
products and services, inform you about online and offline offers, products,
services, and updates; customize and enhance your experience; detect and
protect us against error, fraud and other criminal activity; enforce our terms
and conditions; and as otherwise described to you at the time of collection.
With your consent, we will have access to your
SMS, contacts in your directory, location and device information and we may
request you to provide your PAN and Know-Your-Customer (KYC) details to check
your eligibility for certain products/services including but not limited to
credit and payment products etc., to enhance your experience on the platform
and provide you access to the services being offered by us, our affiliates or
lending partners. Access, storage and use of this data will be in consonance
with applicable laws. You understand that your access to these
products/services may be affected in the event consent is withdrawn.
In our efforts to continually improve our
product and service offerings, we and our affiliates collect and analyse
demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help
diagnose problems with our server, and to administer our Website. Your IP
address is also used to help identify you and to gather broad demographic
information.
We will occasionally ask you to complete
optional online surveys. These surveys may ask you for personal information,
contact information, date of birth, demographic information (like zip code,
age, or income level), attributes such as your interests, household or
lifestyle information, your purchasing behaviour or history, preferences, and
other such information that you may choose to provide.. We use this data to
tailor your experience at our Website, providing you with content that we think
you might be interested in and to display content according to your
preferences.
Cookies
A "cookie" is a small piece of
information stored by a web server on a web browser so it can be later read back from that browser. Cookies are
useful for enabling the browser to remember information specific to a given user. We place both
permanent and temporary cookies in your computer's hard drive. The cookies do
not contain any of your personally identifiable information.
3. Sharing of personal information
We may share personal information with our
other corporate entities and affiliates. These entities and affiliates may
market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third
parties. This disclosure may be required for us to provide you access to our
Services, for fulfillment of your orders, or for enhancing your experience, or
to comply with our legal obligations, to enforce our User Agreement, to
facilitate our marketing and advertising activities, or to prevent, detect,
mitigate, and investigate fraudulent or illegal activities related to our
Services. We do not disclose your personal information to third parties for
their marketing and advertising purposes without your explicit consent.
We may disclose personal information if
required to do so by law or in the good faith belief that such disclosure is
reasonably necessary to respond to subpoenas, court orders, or other legal
process. We may disclose personal information to law enforcement offices, third
party rights owners, or others in the good faith belief that such disclosure is
reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims
that an advertisement, posting or other content violates the rights of a third
party; or protect the rights, property or personal safety of our users or the
general public.
We and our affiliates will share / sell some
or all of your personal information with another business entity should we (or
our assets) plan to merge with, or be acquired by that business entity, or
re-organization, amalgamation, restructuring of business. Should such a
transaction occur that other business entity (or the new combined entity) will
be required to follow this privacy policy with respect to your personal
information.
4. Links to Other Sites
Our Website links to other websites that may
collect personally identifiable information about you. Deshizon.com is not
responsible for the privacy practices or the content of those linked websites.
5. Security Precautions
Our Website has stringent security measures in
place to protect the loss, misuse, and alteration of the information under our
control. Whenever you change or access your account information, we offer the
use of a secure server. Once your information is in our possession we adhere to
strict security guidelines, protecting it against unauthorized access.
6. Choice/Opt-Out
We provide all users with the opportunity to
opt-out of receiving non-essential (promotional, marketing-related)
communications from us on behalf of our partners, and from us in general, after
setting up an account.
If you want to remove your contact information
from all Deshizon.com lists and newsletters, please visit unsubscribe
7. Advertisements on Deshizon.com
We use third-party advertising companies to
serve ads when you visit our Website. These companies may use information (not
including your name, address, email address, or telephone number) about your
visits to this and other websites in order to provide advertisements about
goods and services of interest to you.
8. Your Consent
By using the Website and/ or by providing your
information, you consent to the collection and use of the information you
disclose on the Website in accordance with this Privacy Policy, including but
not limited to Your consent for sharing your information as per this privacy
policy. . If you disclose any personal information relating to other people to
us, you represent that you have the authority to do so and to permit us to use
the information in accordance with this Privacy Policy.
If we decide to change our privacy policy, we
will post those changes on this page so that you are always aware of what
information we collect, how we use it, and under what circumstances we disclose
it.
9. Grievance Officer
In accordance with Information Technology Act
2000 and rules made there under, the name and contact details of the Grievance
Officer are provided below:
Mithilesh Yadav
Deshizon.
Astupura
Post-Mau nath Bhanjan
District- Mau
Uttar Pradesh , India,
275101
Email: grievance.officer@deshizon.com
Time: Mon - Sat (9:00 - 18:00)